Home News Ontario Regulator Fines Great Canadian Entertainment $120,000 Over Unauthorized Casino Software
5 July 2026
2 min read

Ontario Regulator Fines Great Canadian Entertainment $120,000 Over Unauthorized Casino Software

Ontario’s gaming watchdog has issued a $120,000 penalty to Great Canadian Entertainment after investigators found unapproved software running at four of its casino properties.

Ontario’s gaming regulator has fined Great Canadian Entertainment $120,000 after discovering unauthorized gaming system software installed at four of the company’s casino properties. The Alcohol and Gaming Commission of Ontario says its compliance team identified bill validator software that had either been revoked or never approved for use.

Investigators documented 40 separate instances of the unapproved software between February 20 and March 15, 2025. According to the regulator, using unauthorized software inside a live casino environment bypasses critical safeguards designed to protect gaming integrity, support anti‑money‑laundering controls, and maintain public confidence.

Great Canadian Entertainment operates 12 casinos across Ontario, meaning roughly one‑third of its provincial footprint was affected by the compliance issue. Several of those properties are among the province’s highest‑earning casinos, based on quarterly revenue payments released by the Ontario Lottery and Gaming Corporation. Municipalities receive payments tied to slot revenue, table games, and sportsbook activity, and in the quarter ending March 31, 2026, Casino Woodbine generated just over $4 million for its host municipality, while Casino Pickering contributed nearly $3.8 million.

Readers looking for broader context on Ontario casino operations can explore our latest gaming updates, along with operator coverage available through our casino insights section.

The AGCO says it will continue enforcing Ontario’s strict gaming system standards and expects operators to maintain full compliance. Any casino operator served with an Order of Monetary Penalty has 15 days to appeal the decision to the License Appeal Tribunal.

Great Canadian Entertainment acknowledged the regulator’s findings and said it has already implemented additional safeguards to prevent similar issues. Executive Vice President Chuck Keeling stated that the company respects the AGCO’s role and remains committed to maintaining high standards of compliance and accountability across its operations.

For more information on regulatory requirements, visit the AGCO’s official website.

Canada

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